Useful answers before your first order.

Our core range includes shower stools and chairs, rollator walkers, safety rails, commode chairs, raised toilet seats and IV poles. We can also source related elderly-care and transfer products.

Yes. Depending on the product and quantity, options can include logo application, color, instruction manuals, cartons, retail packaging and selected product adjustments.

Many catalog items start from 100 pieces. MOQ varies by model, customization and packaging, so please include your target quantity in the enquiry.

Sample support is available for most items. Sample cost, courier method and lead time are confirmed after the specification is selected.

Certification and compliance documents vary by model and destination market. Tell us your required standard so we can confirm the relevant documents before quotation.

We normally respond within one business day. A complete request with product, quantity, market and customization details can be quoted more efficiently.

We can coordinate export documentation and shipment with your nominated forwarder or discuss available logistics options.

We align key specifications before production, support sample confirmation and coordinate production and packaging checks according to the agreed requirements.